Terms & Conditions
Effective Date: June 16, 2026
Welcome to Coco Gum, operated by OrthoGum Inc. (“Coco Gum,” “Company,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your access to and use of the website located at coco-gum.com (the “Site”), including any purchases made through the Site.
By using our Site or purchasing products from us, you agree to these Terms. If you do not agree, please do not use this Site.
Company Information
Coco Gum, operated by OrthoGum Inc.
1164 Elati Street
Denver, CO 80204
United States
Phone: +1 (303) 718-3860
Eligibility
By using this Site, you confirm that:
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You are at least 18 years old, or using the Site under the supervision of a parent or legal guardian
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You are legally able to enter into binding agreements
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Any information you provide is accurate and complete
Products and Availability
We strive to ensure all product descriptions, pricing, images, and availability are accurate. However, we do not guarantee that:
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Product descriptions or website content are error-free
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Products will always be available
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Packaging or colors shown online will exactly match delivered products
We reserve the right to:
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Modify or discontinue products at any time
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Limit quantities purchased
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Refuse or cancel orders at our discretion
Pricing and Payment
All prices are listed in U.S. Dollars (USD).
Accepted payment methods may include:
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Credit and debit cards processed through Stripe
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PayPal
By placing an order, you authorize us and our payment processors to charge the full purchase amount, including applicable taxes and shipping charges.
We reserve the right to correct pricing errors or cancel orders resulting from inaccuracies.
Order Acceptance and Cancellation
Once an order is placed, you will receive an order confirmation email. This confirmation does not constitute final acceptance of your order.
We reserve the right to:
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Refuse or cancel orders
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Limit quantities
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Cancel orders suspected of fraud, unauthorized activity, or pricing errors
If payment has already been processed for a canceled order, we will issue a refund.
Shipping
We currently ship within the United States only.
Orders are generally processed within 1–3 business days, excluding weekends and holidays. Delivery times may vary depending on carrier performance and destination.
Customers are responsible for providing accurate shipping information at checkout. We are not responsible for delays, lost shipments, or failed deliveries due to incorrect address information provided by the customer.
For more information, please review our Shipping & Return Policy.
Returns and Refunds
Customer satisfaction is important to us.
Our return and refund process is governed by our Shipping & Return Policy, which explains:
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Return eligibility
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Refund timing
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Return procedures
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Customer shipping responsibilities
By placing an order, you agree to the terms of our return policy.
Health and Product Disclaimer
Coco Gum products are intended for general wellness and personal use only.
Statements made on this Site have not been evaluated by the U.S. Food and Drug Administration (FDA). Our products are not intended to diagnose, treat, cure, or prevent any disease.
Content on this Site is for informational purposes only and should not be considered medical advice. Customers should consult a physician or healthcare professional before using any wellness product, especially if pregnant, nursing, taking medication, or managing a medical condition.
Individual experiences and results may vary.
Intellectual Property
All content on this Site, including but not limited to:
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Logos
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Product names
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Graphics
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Images
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Videos
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Website design
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Text and content
is owned by or licensed to OrthoGum Inc. and protected under intellectual property laws.
You may not copy, reproduce, distribute, modify, or commercially use Site content without prior written permission.
Prohibited Use
You agree not to:
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Use the Site for unlawful purposes
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Attempt to interfere with website security or operations
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Use automated systems to scrape data or content
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Misrepresent identity or provide false information
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Attempt unauthorized access to systems or accounts
We reserve the right to restrict or terminate access for violations of these Terms.
Limitation of Liability
To the fullest extent permitted by law, OrthoGum Inc. shall not be liable for any indirect, incidental, special, or consequential damages arising from:
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Use or inability to use the Site
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Product use or misuse
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Website interruptions or technical issues
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Shipping delays or third-party carrier issues
Our maximum liability for any claim shall not exceed the amount paid for the product purchased.
Disclaimer of Warranties
The Site and products are provided on an “as is” and “as available” basis.
We make no warranties, express or implied, regarding:
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Website availability
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Product suitability for individual needs
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Uninterrupted or error-free website operation
Privacy
Your use of this Site is also governed by our Privacy Policy, which explains how personal information is collected and used.
Governing Law
These Terms shall be governed by and interpreted under the laws of the State of Colorado, without regard to conflict of law principles.
Any disputes arising from these Terms shall be handled in the appropriate courts located in Colorado.
Changes to These Terms
We reserve the right to modify these Terms at any time.
Changes become effective immediately upon posting to the Site. Continued use of the Site constitutes acceptance of revised Terms.
Contact Us
Coco Gum, operated by OrthoGum Inc.
1164 Elati Street
Denver, CO 80204
United States
Email: active@orthogum.com
Phone: +1 (303) 718-3860
