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Terms & Conditions

Effective Date: June 16, 2026

Welcome to Coco Gum, operated by OrthoGum Inc. (“Coco Gum,” “Company,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your access to and use of the website located at coco-gum.com (the “Site”), including any purchases made through the Site.

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By using our Site or purchasing products from us, you agree to these Terms. If you do not agree, please do not use this Site.

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Company Information

Coco Gum, operated by OrthoGum Inc.

1164 Elati Street

Denver, CO 80204

United States

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Email: active@orthogum.com

Phone: +1 (303) 718-3860

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Eligibility

By using this Site, you confirm that:

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  • You are at least 18 years old, or using the Site under the supervision of a parent or legal guardian

  • You are legally able to enter into binding agreements

  • Any information you provide is accurate and complete

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Products and Availability

We strive to ensure all product descriptions, pricing, images, and availability are accurate. However, we do not guarantee that:

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  • Product descriptions or website content are error-free

  • Products will always be available

  • Packaging or colors shown online will exactly match delivered products

 

We reserve the right to:

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  • Modify or discontinue products at any time

  • Limit quantities purchased

  • Refuse or cancel orders at our discretion

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Pricing and Payment

All prices are listed in U.S. Dollars (USD).

 

Accepted payment methods may include:

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  • Credit and debit cards processed through Stripe

  • PayPal

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By placing an order, you authorize us and our payment processors to charge the full purchase amount, including applicable taxes and shipping charges.

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We reserve the right to correct pricing errors or cancel orders resulting from inaccuracies.

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Order Acceptance and Cancellation

Once an order is placed, you will receive an order confirmation email. This confirmation does not constitute final acceptance of your order.

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We reserve the right to:

  • Refuse or cancel orders

  • Limit quantities

  • Cancel orders suspected of fraud, unauthorized activity, or pricing errors

 

If payment has already been processed for a canceled order, we will issue a refund.

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Shipping

We currently ship within the United States only.

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Orders are generally processed within 1–3 business days, excluding weekends and holidays. Delivery times may vary depending on carrier performance and destination.

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Customers are responsible for providing accurate shipping information at checkout. We are not responsible for delays, lost shipments, or failed deliveries due to incorrect address information provided by the customer.

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For more information, please review our Shipping & Return Policy.

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Returns and Refunds

Customer satisfaction is important to us.

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Our return and refund process is governed by our Shipping & Return Policy, which explains:

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  • Return eligibility

  • Refund timing

  • Return procedures

  • Customer shipping responsibilities

 

By placing an order, you agree to the terms of our return policy.

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Health and Product Disclaimer

Coco Gum products are intended for general wellness and personal use only.

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Statements made on this Site have not been evaluated by the U.S. Food and Drug Administration (FDA). Our products are not intended to diagnose, treat, cure, or prevent any disease.

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Content on this Site is for informational purposes only and should not be considered medical advice. Customers should consult a physician or healthcare professional before using any wellness product, especially if pregnant, nursing, taking medication, or managing a medical condition.

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Individual experiences and results may vary.

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Intellectual Property

All content on this Site, including but not limited to:

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  • Logos

  • Product names

  • Graphics

  • Images

  • Videos

  • Website design

  • Text and content

 

is owned by or licensed to OrthoGum Inc. and protected under intellectual property laws.

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You may not copy, reproduce, distribute, modify, or commercially use Site content without prior written permission.

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Prohibited Use

You agree not to:

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  • Use the Site for unlawful purposes

  • Attempt to interfere with website security or operations

  • Use automated systems to scrape data or content

  • Misrepresent identity or provide false information

  • Attempt unauthorized access to systems or accounts

 

We reserve the right to restrict or terminate access for violations of these Terms.

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Limitation of Liability

To the fullest extent permitted by law, OrthoGum Inc. shall not be liable for any indirect, incidental, special, or consequential damages arising from:

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  • Use or inability to use the Site

  • Product use or misuse

  • Website interruptions or technical issues

  • Shipping delays or third-party carrier issues

 

Our maximum liability for any claim shall not exceed the amount paid for the product purchased.

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Disclaimer of Warranties

The Site and products are provided on an “as is” and “as available” basis.

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We make no warranties, express or implied, regarding:

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  • Website availability

  • Product suitability for individual needs

  • Uninterrupted or error-free website operation

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Privacy

Your use of this Site is also governed by our Privacy Policy, which explains how personal information is collected and used.

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Governing Law

These Terms shall be governed by and interpreted under the laws of the State of Colorado, without regard to conflict of law principles.

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Any disputes arising from these Terms shall be handled in the appropriate courts located in Colorado.

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Changes to These Terms

We reserve the right to modify these Terms at any time.

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Changes become effective immediately upon posting to the Site. Continued use of the Site constitutes acceptance of revised Terms.

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Contact Us

Coco Gum, operated by OrthoGum Inc.


1164 Elati Street
Denver, CO 80204
United States

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Email: active@orthogum.com
Phone: +1 (303) 718-3860

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