Effective Date: June 16, 2026

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Coco Gum, operated by OrthoGum Inc. (“Coco Gum,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at coco-gum.com (the “Site”), purchase products, or otherwise interact with us.

 

By using our Site, you consent to the practices described in this Privacy Policy.

 

 

Company Information​​

Coco Gum, operated by OrthoGum Inc.

1164 Elati Street
Denver, CO 80204
United States

Customer Support Email: active@orthogumc.com
Phone: +1 (303) 718-3860

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Information We Collect​

We may collect personal information that you voluntarily provide to us, as well as information collected automatically when you interact with our Site.

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Personal Information You Provide

When you make a purchase, contact us, or sign up for marketing communications, we may collect:

• Full name

• Billing and shipping address

• Email address

• Phone number

• Payment-related information

• Order details and purchase history

• Customer service communications

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Automatically Collected Information

When you visit our Site, we may automatically collect:

• IP address

• Browser type and device information

• Website activity and browsing behavior

• Pages viewed and time spent on the Site

• Referring URLs and click behavior

• General geographic location

 

This information helps us improve our Site, marketing, and customer experience.

 

 

How We Use Your Information​

We may use your information to:

• Process and fulfill orders

• Process payments and prevent fraud

• Provide customer support

• Send order confirmations, shipping updates, and customer service messages

• Send marketing emails (only if you opt in or where permitted by law)

• Improve website functionality and user experience

• Analyze website performance and advertising effectiveness

• Comply with legal obligations

• Protect our business against fraudulent or unauthorized transactions

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Payment Processing​

We use trusted third-party payment providers to process transactions, including:

• Stripe

• PayPal

 

Payment information is processed securely by these third-party payment processors. Coco Gum does not store complete payment card details on our servers.

We encourage you to review the privacy policies of these providers to understand how they process your information.

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Cookies & Tracking Technologies​

We use cookies and similar technologies to improve website performance, personalize your experience, and measure advertising effectiveness.

 

We may use:

• Essential website cookies

• Analytics cookies

• Advertising and remarketing cookies

 

Third-party technologies we may use include:

• Google Analytics

• Google Ads

• Meta/Facebook Pixel

• TikTok advertising tools

• Wix analytics and website technologies

These tools may collect information regarding your activity on our Site to help us understand website traffic, improve performance, and deliver more relevant advertising.

You may manage cookie preferences through your browser settings.

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Marketing Communications​

If you choose to subscribe to promotional emails, we may send updates, product announcements, offers, or educational content.

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You may unsubscribe from marketing emails at any time by:

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• Clicking the “unsubscribe” link in any marketing email, or

• Contacting us at active@orthogumc.com

 

We do not collect SMS marketing consent or send SMS marketing messages.

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How We Share Information​

We do not sell your personal information.

We may share information with trusted third parties as necessary to operate our business, including:

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Service Providers

• Website hosting and infrastructure providers (including Wix)

• Payment processors

• Shipping and fulfillment partners

• Email communication providers

• Analytics and advertising providers

 

Legal Requirements

 

We may disclose personal information if required to:

• Comply with applicable laws or legal requests

• Enforce our policies or agreements

• Protect our customers, business, or legal rights

• Prevent fraud or security threats

 

 

Data Security​

We implement commercially reasonable safeguards designed to protect your personal information from unauthorized access, disclosure, misuse, or alteration.

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However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

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Data Retention​

We retain personal information only as long as reasonably necessary to:

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• Complete transactions

• Maintain business records

• Resolve disputes

• Comply with legal obligations

• Enforce agreements

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California Privacy Rights​

If you are a California resident, you may have rights under applicable California privacy laws, including the right to:

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• Request access to personal information we collect

• Request correction of inaccurate information

• Request deletion of personal information (subject to legal exceptions)

• Request information regarding how your personal information is used

 

To submit a privacy request, contact us at:

active@orthogumc.com

 

We do not sell personal information.

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Children's Privacy​

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us and we will take appropriate action.

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U.S. Customers Only​

Coco Gum currently sells products only within the United States. By using this Site, you acknowledge that your information may be processed and stored in the United States.

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Third-Party Links​

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites. We encourage users to review third-party privacy policies before providing information.

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Changes to This Privacy Policy​

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page with an updated “Effective Date.”

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Contact Us​

If you have questions regarding this Privacy Policy or how your information is handled, please contact:

Coco Gum, operated by OrthoGum Inc.

1164 Elati Street
Denver, CO 80204
United States

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Email: active@orthogum.com
Phone: +1 (303) 718-3860

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